Thank you for shopping with Ruby’s Trendz! We want to ensure that your shopping experience is as seamless as possible. Please review our shipping policy to understand how we process and deliver your orders.
Free Pick up.
Pick up your items with convenience at no additional charge.
Shipping cost within Canada:
We provide shipping for all orders within Canada at a flat rate of CAD 15. Enjoy this service with no minimum order requirements.
International Shipping:
We provide shipping for all orders only to USA at a flat rate of CAD 45. Enjoy this service with no minimum order requirements.
How to place an order:
To place orders, contact us on WhatsApp: +1 (905) 924-4346 or Email: info@rubystrendz.com. We are enhancing our online payment options soon to improve your shopping experience.
Order Processing:
All orders are dispatched within [1-7] and courier delivers in 4-7 working days (excluding weekends and holidays).
You will receive a confirmation email once your order is successfully placed, and another email with tracking information once your order has been shipped.
Shipping Methods:
We use reputable carriers to deliver your orders, ensuring safe and timely delivery.Please note that we currently only ship within Canada.
Delivery Times:
Delivery times may vary depending on your location. Generally, you can expect your order to arrive within [7] working days after it has been shipped.
Delays may occur due to unforeseen circumstances or during peak seasons. We appreciate your understanding in such cases.
Tracking Information:
You will receive an email with a tracking number once your order has been dispatched. This allows you to monitor the progress of your shipment.
Shipping Address:
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages:
Ruby’s Trendz is not responsible for lost or stolen packages. Please ensure someone is available to receive the package at the provided shipping address.
Natural Calamities Disclaimer:
Please note that unexpected natural calamities may impact delivery times. We appreciate your understanding and patience in such circumstances.
If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service at customercare@rubytrendz or call 9059244346 / 4376611613
Thank you for choosing Ruby’s Trendz!
